De-escalation means toning down the intensity of the conflict or dispute so that a solution becomes more likely.
The angrier people are at each other, the less likely a solution will be reached. The parties can de-escalate the conflict by using good communication skills. De-escalation may also occur when the parties get tired of fighting, or when they realize that keeping the conflict going is doing them more harm than good.
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(#)The daily puzzle:
What does '*****' mean in the following text?
"***** refers to a psychological skill and ability to plan and maintain one's regular schedule in a way that avoids confusion , conflict and undue stress."
The answer and more
