Glossary / Lexicon

Negotiation is defined as a form of communication between opposing sides in a conflict in which offers and counter offers are made and a solution occurs only when it is agreed on by both parties; the process by which two (2) or more interdependent parties attempt to resolve conflicting preferences.

Negotiation, also refers to a voluntary relationship between two (2) or more parties that educates each another about their needs and interests to try and resolve a perceived or actual conflict. It is a a reciprocal communication process whereby two (2) or more parties to a dispute examine specific issues, explain their positions, and exchange offers and counteroffers to reach agreement or achieve mutually beneficial outcomes.