Decisions are generally the choices made around problem areas in organizations , which include:
(1) Programmed decisions -the same type of decisions made regularly;.
(2) Non-programmed decisions - decisions for which there are no previous case and examples to follow;.
(3) Top-down decisions- are those made at senior levels in the company/organization; and
(4) Empowered decisions - are those made at the lowest levels at which decisions can be made.
List of books: Decisions