Glossary C
Glossary C
Crisis is defined as a critical time or climate for an organization in which the outcome to a decision has extreme consequences. It is defined, also as a dramatic emotional or circumstantial upheaval in a person's life. In Psychosocial theory, this usually refers to a normal set of stresses and strains rather than to an extraordinary set of events, and it consists of a period of role experimentation and active decision making among alternative choices. To Erikson, Crisis is the turning point faced at each developmental stage.
Crisis interview is defined as an interview conducted for the following purposes: (a) defusing or problem solving through the crisis at hand; and (b) encouraging the individual to enter into a therapeutic relationship at the agency or elsewhere so that a longer term solution can be worked out.
Criterion may be defined as a measure of job performance, such as attendance, productivity, or a supervisor rating.